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Subtle messages we send

There are times when we do not realise what we are saying is contributing to poor communication. We can use words that add meaning into sentences that can sound sarcastic, or demeaning. They modify what we are trying to say that can unintentionally or intentionally annoy and attack others. Some words to watch out for include: Read More...

Don't allow the festive season spirit to undo all your good work

With the festive season now in full swing it can be easy to overlook behaviours that we would not have accept a few weeks ago. For some reason we can think that because it is the season of goodwill its fine to ignore inappropriate behaviours so as not to upset others. Unfortunately that can just set a bad example. Read More...
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