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Six-Steps to Encouraging Appropriate Behaviour

Everyone likes to focus on solutions to problems and so do we. But when you have 20 odd solutions to choose from how do you know which is the best one?
That is why we have six steps, to help work out and narrow down the strategies that bring about the solutions. Coming up with the best response is not difficult in most cases, but when in is difficult you need all the steps to solve it. The six steps help to:
  • pin point what the problem behaviour is,
  • explore when and why it occurs and
  • helps work out how best to encourage appropriate behaviour.

The six steps

Diagram showing the six become steps


Step 1 — identify the behaviour so you can clearly explain to the person what the behaviour is, the impact it has on others, and why it is considered inappropriate.


Step 2 — complete an emergency assessment to determine the danger and risks involved in order to keep everyone safe.


Step 3 — review the context to see if the situation and history might contribute to the behaviour.


Step 4 — begin forming a response plan and decide on the most appropriate style of response.


Step 5 — maintain self-awareness of our own feelings and what might be influencing our decision-making. We also need to understand how we might be part of creating the problem situation. This step is about self-reflection.


Step 6 — enact the response. We need to take action otherwise nothing will change. Based on the response style, this is fine-tuned with a large range of possible strategies.

A more details about the six BECOME steps can be found on the BECOME steps page including a PDF version.

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